Return

Returns

You have the right to cancel your order within 14 days of receipt without giving any reason. After cancellation, you have another 14 days to return the product. You will then be refunded the full order amount including shipping costs. If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in the original condition and packaging. To exercise this right, you can contact us at info@vloerproducten.eu. We will then refund the due amount within 14 days after notification of your return, provided that the product has already been received back in good order.

Return costs are at your expense. Remember to keep the receipt as proof. We will refund the costs after receiving the products if they are received in good condition.

We cannot accept opened products and will not refund the amount for them. If the product is damaged or the packaging is more damaged than necessary to try the product, we may charge you for this depreciation of the product. Therefore, handle the product with care and make sure it is well packaged for return.

Want to Exchange a Product?

Would you like to exchange your product? That's no problem at all. You can contact us at info@vloerproducten.eu for this.

I Provided the Wrong Delivery Address!

Accidentally provided the wrong delivery address? Please contact us as soon as possible. We will try to change the order for you.

Return Address:

Wijningsstraat 13, 4711 VE Rucphen, Netherlands